Vignette Collection The Windsor Hotel Toya By Ihg, Toyako

The hotel offers a relaxing experience with a lovely hot spring bath and comfortable rooms, although there were some issues during check-in. The views of the lake and ocean are stunning, but the hotel’s isolated location means that having a rental car is almost a must. Breakfast was a highlight of the stay, making up for some of the earlier frustrations.

I had a pleasant stay at this hotel, enjoying the comfort of the well-decorated rooms and the amazing views of the ocean and lake. The breakfast was delightful, which definitely made up for the slow check-in process. However, the staff's communication could use some improvement, and the location is rather remote, so renting a car is a must.

I had mixed feelings during my stay at the hotel. The location is absolutely stunning with beautiful views of both the sea and the lake, and the breakfast offered was quite impressive. However, the service was a letdown, with staff lacking basic English skills and the overall attitude towards guests feeling unwelcoming. It was also frustrating that most of the facilities advertised were restricted based on room categories, which didn't align with the high price point.

The hotel offers stunning views of both the ocean and Lake Toya, coupled with comfortable rooms and excellent breakfast options. However, the check-in process was frustrating due to delays, and the staff's responsiveness could be improved. Renting a car is essential as the hotel is quite remote, which affects convenience for dining options outside the hotel.

I had a mixed experience at this hotel. The location is stunning with breathtaking views, but the service left much to be desired, and some of the facilities were not operating. The dining was a highlight, with an excellent breakfast. Overall, it's a bit pricey for what you get, especially given the outdated room.